Dr. Wolf accepts all commercial insurance plans with out-of-network benefits. He also participates in Medicare. If you have out-of-network benefits or Medicare plus a secondary insurance, the Billing Department routinely will submit your claims for you as a courtesy.
For prescription refills, please contact the office more than three days prior to expected depletion. Refills may be requested by calling the secretary (212-688-7100, prompt 2), calling the secretarial assistant (212-688-7100, promt 8) faxing (212-308-5242), or by e-mailing the secretary (secretary@djwolfmd.com), or e-mailing Secretarialassistant@djwolfmd.com. All prescriptions are sent electronically to your pharmacy or drug supplier. You must specify the correct and current contact information for your pharmacy or medication supplier for rapid and correct service.
Laboratory testing is done in Dr. Wolf's office laboratory, Quest Laboratory or NewYork-Presbyterian Hospital laboratory. Laboratory tests performed at Dr. Wolf's office laboratory and The Hospital are covered by your insurance. Quest Laboratory participates with most, but not all, commercial insurance carriers. You may want to find out if Quest Laboratory participates with your primary insurance carrier. Tests performed in Dr. Wolf's office laboratory are often performed by special methods not used by most commercial laboratories.
Please be advised that routine test results are reported and usually become available 7-10 business days after specimen collection. Please wait. Do not request lab results to be sent to you or elsewhere until all results are complete and reported. Only then will your requests be honored and reports become available. You may now receive your reports via U.S. mail or fax. The office is currently developing a method so you will be able to Google your results in compliance with HIPAA regulations to ensure confidentiality.
Dr. Wolf will admit you to NewYork-Presbyterian Hospital/Weill Cornell Medical Center at 525 East 68th Street in Manhattan if you require inpatient hospital care.
Dr. Wolf does not accept "walk-ins". You must first call to schedule an appointment or any other services provided. If you arrive without making an appointment you will not receive any service.
Dr wolf does not see Pharmacy Representatives who walk in the office. Oncology walk-in Pharmacy Reps are directed to Robin, the Oncology Nurse, who will spend time with the Rep at her discretion if time is available.
Walk-in Pharmacy Reps dealing with general Medicine are directed to Suzette, the Medical assistant, who will spend time with the Rep at her discretion if time is available.
Written medical and /or educational information should be left with Suzette or Robin who will give the information to Dr. Wolf.
If a Rep wants to schedule an appointment with Dr. Wolf, contact Pat, the secretary.
Medical records requested by health insurance companies, disability insurance companies, law firms, and entities which claim HIPPA-Approved entitlement to your medical records are required to pre-pay Dr. Wolf for the requested records.
Complaints/Concerns/SuggestionsIf you have any problems, complaints, concerns or suggestions related to office procedures or with a particular staff member, please send Dr. Wolf a sealed letter marked "Personal & Confidential" by U.S. mail, which only he will read. He will then respond to your complaints, concerns and/or suggestions.